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TRAVEL ADVISORY

TRAVEL CAFE VACATIONS INTERNATIONAL, INC.

In the interest of public consumer protection, the Department of Tourism advises the traveling public to exercise caution in transacting with Travel Cafe Vacations International Inc. with offices in Bagiuo City, Cebu City, Laoag City and Sagada, Mt. Province. The Department of Tourism is currently evaluating the accreditation of said Travel and Tour Agency due to various complaints of non-delivery of paid services to its customers/clients. Such evaluation may result to the suspension/cancellation of its accreditation.

Customers are encouraged to contact the Department of Tourism and the local government units of Baguio City, Cebu City, Laoag City and Sagada to report any problem with their travel and tour arrangements with Travel Cafe Vacations International Inc.

(Original signed)

MARIE VENUS Q. TAN

Regional Director






TRAVEL ADVISORY

BAKASYON NI JUAN TRAVEL AND TOURS

In the interest of public consumer protection, the Department of Tourism advises the traveling public to exercise caution in transacting with Bakasyon ni Juan Travel and Tours with offices in Solano, Nueva Vizcaya and Binondo, Manila. The Department of Tourism is currently evaluating the accreditation of Bakasyon ni Juan due to numerous cases of non- delivery of paid services to its customers. Such evaluation may result to the suspension of its accreditation.

Customers are encouraged to contact the Department of Tourism the local government of Solano town, and the provincial government of Nueva Vizcaya to report any problems with their travel and tour arrangements with Bakasyon ni Juan. Further updates will be given as information becomes available.

(Original signed)

VIRGILIO M. MAGUIGAD

Regional Director, DOT - Region II






Announcement on the Star Rating Classification

The Department of Tourism is pleased to inform that the list of all DOT-accredited tourism-oriented establishments for the period of January 01 – December 31, 2015 will be published in the national dailies (Philippine Daily Inquirer issues January 30 and February 03, 2016 and Philippine Star issues January 31 and February 04, 2016). The list included the accommodation enterprises assessed under the pilot implementation of the National Accommodation Standards.

Only hotels, resorts and apartment hotels which have fully complied with the mandatory & minimum requirements of the national accommodation standards will bear a final star rating. To view the list of accredited properties with final star rating please click the link below:

List of Properties with Star Rating

Those properties which are in the process of complying with the requirements will have a generic category. ( hotel, apartment hotel or resort).






STREAMLINED DOCUMENTARY REQUIREMENTS FOR ACCREDITATION OF TOURISM ENTERPRISES AND FRONT LINERS

In order to promote efficiency in facilitating the accreditation of tourism enterprises and front liners, the Department has simplified the submission of documentary requirements which will be uploaded through the Online Accreditation System. To view, please click the link below:

Streamlined Documentary Requirements For Accreditation of Tourism Enterprises and Frontliners






MEMORANDUM CIRCULAR NO.
2013 - 08

DOT – TOURIST TRACKING SYSTEM

Directing all DOT-Regional Offices and Accommodation Establishments (Hotel, Resorts, Apartment Hotels, Tourist Inns, Motels, Pension Houses, Private Homes used for homestay, Ecolodges, Condotels, Serviced Apartments, and Bed and Breakfast Facilities) to observe the protocols enunciated by the
TOURIST TRACKING SYSTEM

WHEREAS, it is a primordial objective of the Department of Tourism as the government agency responsible for developing and promoting socially-responsible tourism industry in the Philippines to maintain international standards of excellence in all tourism services and facilities, and promote the country as a safe and wholesome tourist destination;

WHEREAS, to strengthen the tourism industry in the country, it is imperative to ensure the safety of our tourists in our travel destinations, especially during calamities, disasters, and civil emergencies;

WHEREAS, there is an urgent need for the Department of Tourism to secure instant and reliable information with respect to tourists count and on the whereabouts of foreign and local tourists for prompt dissemination to government agencies and instrumentalities, foreign embassies or consular offices, and media outlets, especially after the occurrence of a calamity, disaster or civil emergency of a cataclysmic proportion;

WHEREAS, there is a finding that there is currently a dearth of data collection and lack of tracking system in the movement of local and foreign tourists;

WHEREAS, the Department of Tourism designed a Tourist Tracking System that will provide a Tourist Count Database (TCD) which will be a critical and significant tool in the monitoring of the safety and security of foreign and local tourists affected or threatened by a calamity, disaster, or civil emergency through a systematic method of data collection that will provide a reliable and accurate data on tourists count in identified touristic areas and destinations.

IN VIEW OF THE FOREGOING PREMISES, and by virtue of Republic Act No. 9593, otherwise known as “Tourism Act of 2009,” all Department of Tourism-Regional Offices and Accommodation Establishments shall undertake the following protocols:

SECTION 1. All DOT Regional Offices (RO/ROs) shall make a daily account of all local and foreign tourists within their respective area of responsibilities, observing the following guidelines:

  • 1.a. ROs shall provide all Accommodation Establishments (AE) within their jurisdiction with a Daily Guest Report Form (Daily Form), which shall include the date, name of establishment, and number of guests or tourists booked in their facilities.

  • 1.b. ROs shall designate Tourist Watch Officer/s (TWOs) who shall observe the timely distribution and collection of the Daily Form and its encoding in the Tourist Count Database (TCD) of the DOT.

  • 1.c. The Daily Guest Report Form duly filled up and certified by the manager or officer of the day of the AE shall be collected by the designated TWO every 2:00 P.M. and shall encode the same immediately thereafter.

  • 1.d. The duly encoded tally of the Daily Form for the database shall be certified by the designated TWO and correspondingly approved by the Regional Directors/OIC-Field Offices.

  • 1.e. The summary tally of the Daily Form shall be transmitted every day to the DOT-Office of Tourism Planning, Research, and Information Management not later than 5:00 P.M.


SECTION 2. All AEs shall duly accomplish the Daily Form provided by the DOT Regional Office.

SECTION 3. All AEs shall submit the certified Daily Form only to the Tourist Watch Officer as designated by the DOT Regional Office.

SECTION 4. It is expressly understood that all information in the Daily Form shall be considered as confidential and any disclosure of the same without the consent of both the RO and AE is prohibited.

This Memorandum Circular shall take effect immediately.

26 November 2013


(Original signed)

RAMON R. JIMENEZ, JR.

Secretary






Tourism Promotions Board

Dear DOT Accredited Establishments,

We are pleased to inform you that the Tourism Promotions Board corporate website can now be accessed via www.tpb.gov.ph.

We encourage you to visit the site for your business opportunities, participation to M.I.C.E, travel fairs, road shows and likewise how your organization can be a partner with TPB in your marketing needs.

As a DOT Accredited Establishment, please do take a moment to register online to ensure you are actively informed of the promotional activities and marketing of TPB. Your being part of TPB’s database will allow you to receive updates and newsletters regularly.

Thank you and we look forward to a more fruitful partnership with you.


DOMINGO RAMON C. ENERIO III
Chief Operating Officer






New Accreditation Standards for Hotels, Resorts and Apartment Hotels

The Department of Tourism is pleased to announce the formulation of the New Accreditation Standards for Hotels, Resorts and Apartment Hotels. The new standards adopt a star grading system, from 1 to 5 stars.

To view the new standards, click here.
To view frequently asked questions on the National Accomodation Standards, click here.






Introducing the new DOT Accreditation Online System.

What’s New?

·         Improved System Interface for better user experience

o   Related information is now grouped using form TABS for a more organized users’ screens

o   Screen flows are stream-lined for faster accessing and processing of  information

o   Grid Views are introduced for easier adding, editing and deleting of data/information

o   Grid Views also allow “in-line” editing so users can update data much faster

o   Several view options are now available to suit users' preferences

o   The system now has form/page footer that provides short cut links to view user's notifications and tasks.  It also shows the current count of new notifications and any pending tasks the user may have.

·         Enhanced User Account Management.  This provides the following enhanced standard facilities:

o   Account Registration Application – user name and password will be automatically generated upon approval of DOT and upon confirmation of applicant

o   “Forgot Your Password” Facility – users can request password reset using this facility

o   Change Password Facility – users can change password anytime using this facility

·         Faster Search Facility

o   Users can now perform search faster through the searchable columns of the available grid views

·         System Built-in Notification

o   Users will receive notification through the system for tasks or action items that need their attention

·         Online Forum

o   Users can now collaborate faster through this new online forum

What is DOT Accreditation?

Eligibility

Benefits and Incentives

Definition of Accreditation-related Terms

About Online Accreditation System

Steps in Applying Online

Accredited Entities

Department of Tourism

For inquiries, please call your nearest
Regional DOT Office

Use any of the following browsers:
Internet Explorer 8 or higher.
Mozilla Firefox 3.6 or higher.

DOT Accreditation

      is a certificate issued by the department recognizing the holder as having complied with its minimum standards in the operation of the establishment concerned which shall ensure the safety, comfort, and convenience of the tourist.

Eligibility

The following may apply for accreditation with the Department of Tourism

  • A resident Filipino Citizen
  • A partnership organized under the laws of the Philippines, at least 60% of its capital being owned by Filipino Citizens
  • A corporation organized under the laws of the Philippines, at least 60% of the subscribed common or voting shares of stocks of which is owned by Filipino citizens and the composition of its Board of Directors being at least 60% Filipinos
  • Entity applicant is already in operation

Additional eligibility qualifications:

For Tourist Land Transport Operators:

  • A minimum of three (3) vehicles covered with a valid “Tourist Transport Franchise” issued by the Land Transportation Franchising and Regulatory Board
  • The vehicles shall not be more than:
         Ten (10) years for cars, jeepneys and vans
         Fifteen (15) years for buses and coasters

For Tourist Taxi Driver (Metered and Coupon):

  • Shall have passed a Tourist Taxi Drivers Seminar conducted by the Department of Tourism

For Tourist Guide/Cave Guide/Mountain Guide

  • Shall have passed a Tour Guiding Seminar conducted by the Department of Tourism

For Travel and Tour Agency

  • The General Manager shall have at least three (3) years managerial experience in tour operations and/or has attended a tour operator’s course or a travel agency management course
  • With Inbound and/or Local tours
  • A minimum working capital requirement of P500,000.00

Non-fiscal Incentives

  1. Endorsement to COMELEC for exemption from Liqour ban during Election-related events (for Accommodation Establishments and Restaurants Only)
  2. Endorsement to Embassies and Travel Trade Association/s for utilization of Establishment’s Facilities and Services
  3. Priority to DOT Training Programs
  4. Issuance of DOT ID Card to Bonafide Employees
  5. Endorsement to International and Domestic Airports (if appropriate) for Issuance of Access Pass to Qualified Personnel (for Tour Operators and Accommodation Establishments Only)
  6. Qualification for Exemption from the Unified Vehicular Volume Reducation Program (UVVRP) of the Metro Manila Development Authority (MMDA) (for Tourist Land Transport Vehicles Only)
  7. Endorsement to LTFRB for Issuance of Tourist Transport Franchise (for Tourist Land Transport Vehicles Only); and
  8. Technical/Security/Facilitation Support or Assistance

ABOUT ONLINE ACCREDITATION SYSTEM

The DOT Online Accreditation System is a web based system designed to facilitate the online processing of the complete DOT accreditation cycle. This enhanced version of the online system introduces improved features and functionalities such as the following:

Improved System Interface for better user experience

  • Improved System Interface for better user experience
  • Screen flows are stream-lined for faster accessing and processing of information
  • Grid Views are introduced for easier adding, editing and deleting of data/information
  • Grid Views also allow “in-line” editing so users can update data much faster
  • Several view options are now available to suit users' preferences
  • The system now has form/page footer that provides short cut links to view user's notifications and tasks. It also shows the current count of new notifications and any pending tasks the user may have

Enhanced User Account Management

This provides the following enhanced standard facilities:

  • Account Registration Application – user name and password will be automatically generated upon approval of DOT and upon confirmation of applicant
  • “Forgot Your Password” Facility – users can request password reset using this facility
  • Change Password Facility – users can change password anytime using this facility

Faster Search Facility

  • Users can now perform search faster through the searchable columns of the available grid views

System Built-in Notification

  • Users will receive notification through the system for tasks or action items that need their attention

Online Forum

  • Users can now collaborate faster through this new online forum

STEPS IN APPLYING ONLINE (New Application)

A. Register an Account

  1. Go to
    http://accreditationonline.tourism.gov.ph/default.aspx
  2. Click Login -> Register an Account
  3. Fill out the three (3) preliminary and important details before proceeding to the main registration form.
  4. Fill out the registration form

Important Notes!

  • To ensure successful registration, please make sure to fill out the form correctly and carefully review the information you entered.
  • Make sure that the email address you entered is VALID/ACTIVE. For ESTABLISHMENTS, ensure that this is a corporate email address or an email address that will be permanently associated to your company. Avoid using personal email address if you are applying as ESTABLISHMENT.
  • Your official e-mail address MUST contain the establishment's business name.
  • The E-mail Address you entered will be used to receive your initial password as well as all notifications regarding your profile and applications.
  • Make sure to fill out all available tabs in the form (i.e. Main Profile and Capitalization for Establishments or Educational Attainment for Frontliners).
  • Make sure that all fields marked with red asterisk ('*') are properly filled up.

B. Pay the Required Fee

  1. Print the Order of Payment by following these steps: Log in to the System -> Go to My Profile > Application History -> Open the application form -> Go to Payments Tab -> Click “Print Order of Payment”.
  2. Pay the required fee at your nearest DOT Regional Office (make sure to keep the Official Receipt).
  3. Once payment has been made, encode the payment details by following these steps: Log in to the System -> Go to My Profile > Application History -> Open the application form -> Go to Payments Tab.

C. Accomplish the Application Form

  1. Make sure to fill out all available tabs in the form (ex. Main Profile, Capitalization, Employees, Vehicles, Drivers or which ever is available).
  2. Make sure that all fields marked with red asterisk ('*') are properly filled up.
  3. Make sure to upload the valid/correct Documentary Requirements through the Documentary Requirements Tab of the application form.

D. Submit the Accomplished Application Form

Important Notes!

  • For any update or further instructions (ex. Resubmission of documents, additional payment, etc.), it is highly recommended that you log in to the system from time to time as you will receive notifications regarding your application through the system’s built-in Notifications facility AND through email notification.
  • If you wish to make an inquiry about your application, you may use the Forum facility of the system through the Forum Tab found in the application form: Log in to the System -> Go to My Profile > Application History -> Open the application form -> Go to Forum Tab.

E. Claim Accreditation

Claim your Accreditation CERTIFICATE or any other Accreditation-related documents such as IDs, stickers and endorsement letter whichever is applicable.


STEPS IN APPLYING ONLINE (Renewal)

A. Apply for Renewal

  1. Log in to the online system.
  2. Go to My Account -> Apply For...

B. Pay the Required Fee

  1. Print the Order of Payment by following these steps: Log in to the System -> Go to My Profile > Application History -> Open the application form -> Go to Payments Tab -> Click “Print Order of Payment”.
  2. Pay the required fee at your nearest DOT Regional Office (make sure to keep the Official Receipt).
  3. Once payment has been made, encode the payment details by following these steps: Log in to the System -> Go to My Profile > Application History -> Open the application form -> Go to Payments Tab.

C. Accomplish the Application Form

  1. Make sure to fill out all available tabs in the form (ex. Main Profile, Capitalization, Employees, Vehicles, Drivers or which ever is available).
  2. Make sure that all fields marked with red asterisk ('*') are properly filled up.
  3. Make sure to upload the valid/correct Documentary Requirements through the Documentary Requirements Tab of the application form.

D. Submit the Accomplished Application Form

Important Notes!

  • For any update or further instructions (ex. Resubmission of documents, additional payment, etc.), it is highly recommended that you log in to the system from time to time as you will receive notifications regarding your application through the system’s built-in Notifications facility AND through email notification.
  • If you wish to make an inquiry about your application, you may use the Forum facility of the system through the Forum Tab found in the application form: Log in to the System -> Go to My Profile > Application History -> Open the application form -> Go to Forum Tab.

E. Claim Accreditation

Claim your Accreditation CERTIFICATE or any other Accreditation-related documents such as IDs, stickers and endorsement letter whichever is applicable.


For more details on how to use the Online System, kindly use the Online Help or seek assistance from your nearest DOT Regional Office.

System Help
System Help
A recent Security Update for Windows has modified the behavior of files downloaded from the Internet.
  •When an "Open File - Security Warning" window appears after trying to open the file. Remove the check in the Always ask before opening this file check box, and then click Open.
  •Or, right-click the file, click Properties, and then on the General tab click Unblock.
List of Documentary Requirements
List of Documentary Requirements
Rules and Regulations Governing Accreditation of Tourism Enterprises
Rules and Regulations Governing Accreditation of Tourism Enterprises
DOT Memorandum Circulars
DOT Circulars and Other Government-related Issuances
DOT Related Accreditation Forms
DOT Related Accreditation Forms