Logo

Renewal Of Accreditation Of Hotels, Resorts And Apartment Hotels

This has reference to the system generated notifications to all accredited hotels, apartment hotels and resorts advising your entity to apply for the renewal of accreditation thru http://accreditationonline.tourism.gov.ph/default.aspx.

In view of the on-going Third Party Audit; hotels, apartment hotels and resorts whose accreditation with the DOT will expire on May 31, 2014 need not apply for the renewal of its accreditation prior to expiration. The Department shall automatically extend the validity of your accreditation from May 31, 2014 to November 30, 2014.

Please get the new copy of your DOT Certificate or you may coordinate with the concerned Regional Offices on May 01, 2014.






DOT Office Transfer

Dear Tourism Industry Partners:

We are pleased to inform you that the Department of Tourism has transferred to its new office located at The New DOT Building, 351 Sen. Gil Puyat Avenue, Makati City and the new trunkline number is (02) 459 - 5200.

For tourism enterprises located in NCR, please call (02) 459 - 5200 local 108.

All Accreditation transactions of tourism enterprises located in NCR will be processed on the said new office.

For tourism enterprises located in other regions, please contact your nearest Regional DOT Office for inquiries.

Thank you.

Very truly yours,


Accreditation Division
Department of Tourism






JOIN! TROPHY DESIGN CONTEST...

BE A PART OF THE ADVOCACY OF PROMOTING SERVICE EXCELLENCE IN THE PHILIPPINES TOURISM INDUSTRY!

TOURISM STAR PHILIPPINES

MECHANICS:

  1. The contest is open to all Filipino citizens.
  2. The submitted trophy design should symbolize the Filipino brand of service excellence and should reflect Philippine culture.
  3. The design shall contain the logo of the Tourism Star Philippines and a space provided for Star identification.
  4. The design should be saved in .JPEG format with a template file name of and submitted to dot.otsr@gmail.com with subject TSP DESIGN. Include in the body of the email your: Full name, Address, Contact Number and an explanation of the symbol and/or representations used in the design.
  5. The image file size/resolution of the design should be big enough to fill a letter-sized bond paper and should be detailed enough with labels to identity the dimensions, color and materials of the trophy. Designs submitted must include the top, front, right and left side views.
  6. There are no restrictions on the dimensions of the trophy and the material to be used. Explore your creativity.
  7. All entries submitted to the provided e-mail address will be uploaded in an album of the DOT’s official Facebook account.
  8. Designs must be done either in free hand or with the use of any rendering / illustrating software. The artist will be held accountable for any issues that may arise with regard to the originality and authenticity of his / her design.
  9. Submitted designs will be judged with the following criteria:

    Number of Photo likes (Facebook) - 20%

    Originality of Design - 30%

    Aesthetic - 30%

    Ingenuity of Material Used - 20%

  10. Only one (1) entry will win. The winning designer will receive an all-expense paid 3D/2N trip to a domestic tourist destination and will also be acknowledged during the Tourism Star Philippines Awards Night.
  11. A person may send as many entries as he can. More entries more chances of winning!
  12. Entries must be submitted not later than March 31, 2014.
  13. For inquiries, please contact: Office of the Tourism Standards & Regulation at email address: info@tourismstar.ph






MEMORANDUM CIRCULAR NO.
2013 - 08

DOT – TOURIST TRACKING SYSTEM

Directing all DOT-Regional Offices and Accommodation Establishments (Hotel, Resorts, Apartment Hotels, Tourist Inns, Motels, Pension Houses, Private Homes used for homestay, Ecolodges, Condotels, Serviced Apartments, and Bed and Breakfast Facilities) to observe the protocols enunciated by the
TOURIST TRACKING SYSTEM

WHEREAS, it is a primordial objective of the Department of Tourism as the government agency responsible for developing and promoting socially-responsible tourism industry in the Philippines to maintain international standards of excellence in all tourism services and facilities, and promote the country as a safe and wholesome tourist destination;

WHEREAS, to strengthen the tourism industry in the country, it is imperative to ensure the safety of our tourists in our travel destinations, especially during calamities, disasters, and civil emergencies;

WHEREAS, there is an urgent need for the Department of Tourism to secure instant and reliable information with respect to tourists count and on the whereabouts of foreign and local tourists for prompt dissemination to government agencies and instrumentalities, foreign embassies or consular offices, and media outlets, especially after the occurrence of a calamity, disaster or civil emergency of a cataclysmic proportion;

WHEREAS, there is a finding that there is currently a dearth of data collection and lack of tracking system in the movement of local and foreign tourists;

WHEREAS, the Department of Tourism designed a Tourist Tracking System that will provide a Tourist Count Database (TCD) which will be a critical and significant tool in the monitoring of the safety and security of foreign and local tourists affected or threatened by a calamity, disaster, or civil emergency through a systematic method of data collection that will provide a reliable and accurate data on tourists count in identified touristic areas and destinations.

IN VIEW OF THE FOREGOING PREMISES, and by virtue of Republic Act No. 9593, otherwise known as “Tourism Act of 2009,” all Department of Tourism-Regional Offices and Accommodation Establishments shall undertake the following protocols:

SECTION 1. All DOT Regional Offices (RO/ROs) shall make a daily account of all local and foreign tourists within their respective area of responsibilities, observing the following guidelines:

  • 1.a. ROs shall provide all Accommodation Establishments (AE) within their jurisdiction with a Daily Guest Report Form (Daily Form), which shall include the date, name of establishment, and number of guests or tourists booked in their facilities.

  • 1.b. ROs shall designate Tourist Watch Officer/s (TWOs) who shall observe the timely distribution and collection of the Daily Form and its encoding in the Tourist Count Database (TCD) of the DOT.

  • 1.c. The Daily Guest Report Form duly filled up and certified by the manager or officer of the day of the AE shall be collected by the designated TWO every 2:00 P.M. and shall encode the same immediately thereafter.

  • 1.d. The duly encoded tally of the Daily Form for the database shall be certified by the designated TWO and correspondingly approved by the Regional Directors/OIC-Field Offices.

  • 1.e. The summary tally of the Daily Form shall be transmitted every day to the DOT-Office of Tourism Planning, Research, and Information Management not later than 5:00 P.M.


SECTION 2. All AEs shall duly accomplish the Daily Form provided by the DOT Regional Office.

SECTION 3. All AEs shall submit the certified Daily Form only to the Tourist Watch Officer as designated by the DOT Regional Office.

SECTION 4. It is expressly understood that all information in the Daily Form shall be considered as confidential and any disclosure of the same without the consent of both the RO and AE is prohibited.

This Memorandum Circular shall take effect immediately.

26 November 2013


(Original signed)

RAMON R. JIMENEZ, JR.

Secretary






STATEMENT OF THE DEPARTMENT OF TOURISM
ON THE AFTERMATH OF SUPER TYPHOON YOLANDA
(INTERNATIONAL CODE NAME: HAIYAN)

The Department of Tourism (DOT) is one with the whole nation in expressing its deepest sympathies to the families and victims of the Super Typhoon Yolanda (international code name: “Haiyan”), one of the strongest typhoons that made landfall in recorded history.

The towns that were severely affected are located in the provinces of Leyte and Eastern Samar, as well as a few places in the Southern Tagalog Region (particularly Coron in Palawan). The government remain on top of the ongoing search, rescue, retrieval, and relief operations for the victims of the Super Typhoon Yolanda.

The DOT is focused on the safety and monitoring of tourist movement in all affected areas and has no reports so far of any endangerment. The DOT’s objective is to focus on quick recovery so that tourism income is restored at the soonest possible time. Bulletin announcements will be posted via the DOT website, while DOT overseas and regional offices are also on standby to assist potential travellers and those already in the country for travel information. Local tour companies are in constant communication with their counterparts abroad to provide updates on the situation.

The Philippines remains a safe and fun destination for all tourists, not withstanding this unfortunate incident. The DOT assures the travelling public that tourism establishments and tourism activities continue and remain in operation in the other parts of the Philippines, which play host to some of the country’s key tourist destinations. The great majority of touristic products are available, whether one is looking for beach vacation, historical trip, gastronomic tour, or one of the many other possible travel opportunities. The country is home to some of the world’s great tourist sites and adventures with its unparalleled natural wonders, spectacular beaches, world-renowned heritage sites, modern shopping complexes, rich biodiversity, culture, and history.

The top destinations in the Visayas Region continue to be accessible through their respective ports of entry: Boracay Island through Kalibo and Caticlan, Cebu through the Mactan International Airport, Bohol through the Tagbilaran Airport, Iloilo through the Iloilo and Bacolod Silay Airports, and Puerto Princesa, Palawan through the Puerto Princesa Airport.

Tourism continues to be one of the major contributors to the economy, playing a significant role in rebuilding lives and businesses in communities. We rely on our partners, both in the private and public sectors, to embark on initiatives that will help us achieve normalcy and sustain the tourism growth, particularly in the affected destinations.

Filipinos have always been resilient and continue to be so now. The DOT is optimistic and hopeful that the Philippines will overcome and move forward from these difficult times.




Tourism Promotions Board

Dear DOT Accredited Establishments,

We are pleased to inform you that the Tourism Promotions Board corporate website can now be accessed via www.tpb.gov.ph.

We encourage you to visit the site for your business opportunities, participation to M.I.C.E, travel fairs, road shows and likewise how your organization can be a partner with TPB in your marketing needs.

As a DOT Accredited Establishment, please do take a moment to register online to ensure you are actively informed of the promotional activities and marketing of TPB. Your being part of TPB’s database will allow you to receive updates and newsletters regularly.

Thank you and we look forward to a more fruitful partnership with you.


DOMINGO RAMON C. ENERIO III
Chief Operating Officer






New Accreditation Standards for Hotels, Resorts and Apartment Hotels

The Department of Tourism is pleased to announce the formulation of the New Accreditation Standards for Hotels, Resorts and Apartment Hotels. The new standards adopt a star grading system, from 1 to 5 stars.

To view the new standards, click here.
To view frequently asked questions on the National Accomodation Standards, click here.






Introducing the new DOT Accreditation Online System.

What’s New?

·         Improved System Interface for better user experience

o   Related information is now grouped using form TABS for a more organized users’ screens

o   Screen flows are stream-lined for faster accessing and processing of  information

o   Grid Views are introduced for easier adding, editing and deleting of data/information

o   Grid Views also allow “in-line” editing so users can update data much faster

o   Several view options are now available to suit users' preferences

o   The system now has form/page footer that provides short cut links to view user's notifications and tasks.  It also shows the current count of new notifications and any pending tasks the user may have.

·         Enhanced User Account Management.  This provides the following enhanced standard facilities:

o   Account Registration Application – user name and password will be automatically generated upon approval of DOT and upon confirmation of applicant

o   “Forgot Your Password” Facility – users can request password reset using this facility

o   Change Password Facility – users can change password anytime using this facility

·         Faster Search Facility

o   Users can now perform search faster through the searchable columns of the available grid views

·         System Built-in Notification

o   Users will receive notification through the system for tasks or action items that need their attention

·         Online Forum

o   Users can now collaborate faster through this new online forum

What is DOT Accreditation?

Eligibility

Benefits and Incentives

Definition of Accreditation-related Terms

About Online Accreditation System

Steps in Applying Online

Accredited Entities

Department of Tourism

For inquiries, please call your nearest
Regional DOT Office

Use any of the following browsers:
Internet Explorer 8 or higher.
Mozilla Firefox 3.6 or higher.

DOT Accreditation

      is a certificate issued by the department recognizing the holder as having complied with its minimum standards in the operation of the establishment concerned which shall ensure the safety, comfort, and convenience of the tourist.

Eligibility

The following may apply for accreditation with the Department of Tourism

  • A resident Filipino Citizen
  • A partnership organized under the laws of the Philippines, at least 60% of its capital being owned by Filipino Citizens
  • A corporation organized under the laws of the Philippines, at least 60% of the subscribed common or voting shares of stocks of which is owned by Filipino citizens and the composition of its Board of Directors being at least 60% Filipinos
  • Entity applicant is already in operation

Additional eligibility qualifications:

For Tourist Land Transport Operators:

  • A minimum of three (3) vehicles covered with a valid “Tourist Transport Franchise” issued by the Land Transportation Franchising and Regulatory Board
  • The vehicles shall not be more than:
         Ten (10) years for cars, jeepneys and vans
         Fifteen (15) years for buses and coasters

For Tourist Taxi Driver (Metered and Coupon):

  • Shall have passed a Tourist Taxi Drivers Seminar conducted by the Department of Tourism

For Tourist Guide/Cave Guide/Mountain Guide

  • Shall have passed a Tour Guiding Seminar conducted by the Department of Tourism

For Travel and Tour Agency

  • The General Manager shall have at least three (3) years managerial experience in tour operations and/or has attended a tour operator’s course or a travel agency management course
  • With Inbound and/or Local tours
  • A minimum working capital requirement of P500,000.00

Non-fiscal Incentives

  1. Endorsement to COMELEC for exemption from Liqour ban during Election-related events (for Accommodation Establishments and Restaurants Only)
  2. Endorsement to Embassies and Travel Trade Association/s for utilization of Establishment’s Facilities and Services
  3. Priority to DOT Training Programs
  4. Issuance of DOT ID Card to Bonafide Employees
  5. Endorsement to International and Domestic Airports (if appropriate) for Issuance of Access Pass to Qualified Personnel (for Tour Operators and Accommodation Establishments Only)
  6. Qualification for Exemption from the Unified Vehicular Volume Reducation Program (UVVRP) of the Metro Manila Development Authority (MMDA) (for Tourist Land Transport Vehicles Only)
  7. Endorsement to LTFRB for Issuance of Tourist Transport Franchise (for Tourist Land Transport Vehicles Only); and
  8. Technical/Security/Facilitation Support or Assistance

ABOUT ONLINE ACCREDITATION SYSTEM

The DOT Online Accreditation System is a web based system designed to facilitate the online processing of the complete DOT accreditation cycle. This enhanced version of the online system introduces improved features and functionalities such as the following:

Improved System Interface for better user experience

  • Improved System Interface for better user experience
  • Screen flows are stream-lined for faster accessing and processing of information
  • Grid Views are introduced for easier adding, editing and deleting of data/information
  • Grid Views also allow “in-line” editing so users can update data much faster
  • Several view options are now available to suit users' preferences
  • The system now has form/page footer that provides short cut links to view user's notifications and tasks. It also shows the current count of new notifications and any pending tasks the user may have

Enhanced User Account Management

This provides the following enhanced standard facilities:

  • Account Registration Application – user name and password will be automatically generated upon approval of DOT and upon confirmation of applicant
  • “Forgot Your Password” Facility – users can request password reset using this facility
  • Change Password Facility – users can change password anytime using this facility

Faster Search Facility

  • Users can now perform search faster through the searchable columns of the available grid views

System Built-in Notification

  • Users will receive notification through the system for tasks or action items that need their attention

Online Forum

  • Users can now collaborate faster through this new online forum

STEPS IN APPLYING ONLINE (New Application)

A. Register an Account

  1. Go to
    http://accreditationonline.tourism.gov.ph/default.aspx
  2. Click Login -> Register an Account
  3. Fill out the three (3) preliminary and important details before proceeding to the main registration form.
  4. Fill out the registration form

Important Notes!

  • To ensure successful registration, please make sure to fill out the form correctly and carefully review the information you entered.
  • Make sure that the email address you entered is VALID/ACTIVE. For ESTABLISHMENTS, ensure that this is a corporate email address or an email address that will be permanently associated to your company. Avoid using personal email address if you are applying as ESTABLISHMENT.
  • Your official e-mail address MUST contain the establishment's business name.
  • The E-mail Address you entered will be used to receive your initial password as well as all notifications regarding your profile and applications.
  • Make sure to fill out all available tabs in the form (i.e. Main Profile and Capitalization for Establishments or Educational Attainment for Frontliners).
  • Make sure that all fields marked with red asterisk ('*') are properly filled up.

B. Pay the Required Fee

  1. Print the Order of Payment by following these steps: Log in to the System -> Go to My Profile > Application History -> Open the application form -> Go to Payments Tab -> Click “Print Order of Payment”.
  2. Pay the required fee at your nearest DOT Regional Office (make sure to keep the Official Receipt).
  3. Once payment has been made, encode the payment details by following these steps: Log in to the System -> Go to My Profile > Application History -> Open the application form -> Go to Payments Tab.

C. Accomplish the Application Form

  1. Make sure to fill out all available tabs in the form (ex. Main Profile, Capitalization, Employees, Vehicles, Drivers or which ever is available).
  2. Make sure that all fields marked with red asterisk ('*') are properly filled up.
  3. Make sure to upload the valid/correct Documentary Requirements through the Documentary Requirements Tab of the application form.

D. Submit the Accomplished Application Form

Important Notes!

  • For any update or further instructions (ex. Resubmission of documents, additional payment, etc.), it is highly recommended that you log in to the system from time to time as you will receive notifications regarding your application through the system’s built-in Notifications facility AND through email notification.
  • If you wish to make an inquiry about your application, you may use the Forum facility of the system through the Forum Tab found in the application form: Log in to the System -> Go to My Profile > Application History -> Open the application form -> Go to Forum Tab.

E. Claim Accreditation

Claim your Accreditation CERTIFICATE or any other Accreditation-related documents such as IDs, stickers and endorsement letter whichever is applicable.


STEPS IN APPLYING ONLINE (Renewal)

A. Apply for Renewal

  1. Log in to the online system.
  2. Go to My Account -> Apply For...

B. Pay the Required Fee

  1. Print the Order of Payment by following these steps: Log in to the System -> Go to My Profile > Application History -> Open the application form -> Go to Payments Tab -> Click “Print Order of Payment”.
  2. Pay the required fee at your nearest DOT Regional Office (make sure to keep the Official Receipt).
  3. Once payment has been made, encode the payment details by following these steps: Log in to the System -> Go to My Profile > Application History -> Open the application form -> Go to Payments Tab.

C. Accomplish the Application Form

  1. Make sure to fill out all available tabs in the form (ex. Main Profile, Capitalization, Employees, Vehicles, Drivers or which ever is available).
  2. Make sure that all fields marked with red asterisk ('*') are properly filled up.
  3. Make sure to upload the valid/correct Documentary Requirements through the Documentary Requirements Tab of the application form.

D. Submit the Accomplished Application Form

Important Notes!

  • For any update or further instructions (ex. Resubmission of documents, additional payment, etc.), it is highly recommended that you log in to the system from time to time as you will receive notifications regarding your application through the system’s built-in Notifications facility AND through email notification.
  • If you wish to make an inquiry about your application, you may use the Forum facility of the system through the Forum Tab found in the application form: Log in to the System -> Go to My Profile > Application History -> Open the application form -> Go to Forum Tab.

E. Claim Accreditation

Claim your Accreditation CERTIFICATE or any other Accreditation-related documents such as IDs, stickers and endorsement letter whichever is applicable.


For more details on how to use the Online System, kindly use the Online Help or seek assistance from your nearest DOT Regional Office.

System Help
System Help
A recent Security Update for Windows has modified the behavior of files downloaded from the Internet.
  •When an "Open File - Security Warning" window appears after trying to open the file. Remove the check in the Always ask before opening this file check box, and then click Open.
  •Or, right-click the file, click Properties, and then on the General tab click Unblock.
List of Documentary Requirements
List of Documentary Requirements
Rules and Regulations Governing Accreditation of Tourism Enterprises
Rules and Regulations Governing Accreditation of Tourism Enterprises
DOT Memorandum Circulars
DOT Circulars and Other Government-related Issuances
DOT Related Accreditation Forms
DOT Related Accreditation Forms